The 30-Day Wait (That Should Take 3 Days)
Nobody files an insurance claim because they're having a good day.
Your car got totaled. Your basement flooded. Your business suffered storm damage. You're already stressed, and now you're waiting—days, sometimes weeks—while someone manually reviews your claim documents.
I've talked to insurance adjusters who describe their job as "opening PDFs and typing the same information into three different systems." Police reports, medical bills, repair estimates, policy documents—each one requires manual extraction and entry. The customer waits. The paperwork piles up.
Here's the frustrating part: most of that waiting time isn't spent deciding on the claim. It's spent processing the paperwork to get to a decision.
The Claims Processing Bottleneck
A typical insurance claim involves:
Each step requires extracting data from documents and cross-referencing against policy terms. Manually, this takes 15-30 days for a standard claim. Much of that time is pure document processing overhead.
Intelligent Document Processing for Claims
AI-powered claims processing doesn't just read documents faster—it understands insurance context.
When PDF Parser processes a claim:
The adjuster stops spending time on data entry and starts spending time on decisions—the part that actually requires human judgment.
Fraud Detection Built In
Here's an unexpected benefit: consistent document processing helps catch fraud.
When every claim is processed the same way, anomalies become visible. Duplicate claims from the same incident. Repair estimates that don't match damage descriptions. Medical bills that don't align with injury reports.
Human reviewers catch these patterns better when they're not exhausted from manual data entry. AI processing gives them the bandwidth to actually investigate.
Speed to Resolution
Insurance companies using AI claims processing see:
When people file claims, they're already having a bad day. Faster resolution doesn't just improve metrics—it helps people get back to their lives.
What Gets Extracted
From a typical claims package:
Everything lands in your claims management system, structured and ready for adjudication.